Manhattan Home Design, a furnishings business specializing in mid-century modern and contemporary items, settings itself as a company of "affordable luxury." The company supplies a curated collection of furniture, consisting of renowned reproductions and initial designs, intending to bring top quality, stylish pieces to a vast target market.
Brand Viewpoint and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to give functional and stylish furnishings that shapes the means people live. Polak, a previous business lawyer that obtained Manhattan Home Design in May 2024, brings a concentrate on customer-centric solution and high quality. The firm's magazine consists of popular items like the Mario Bellini Couch and the Ducaroy Couch, commonly made with high-end materials such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A thorough take a look at Manhattan Home Design Reviews from both the business's internet site and independent testimonial platforms reveals a combined photo. The Sitejabber web site offers a particularly telling viewpoint, with an general rating of 2.6 out of 5 celebrities, recommending a pattern of customer frustration.
Positive Comments:
Several consumers applaud the aesthetic and quality of the furniture, keeping in mind that items frequently exceed assumptions in terms of product and craftsmanship.
Some reviews from the firm's site emphasize items as "statement-making" and "exactly what I needed to draw the room together."
Older testimonials from third-party websites also point out favorable experiences with product quality and prompt delivery.
Negative Responses:
Much more current reviews on independent sites like Sitejabber and Houzz repaint a less beneficial picture, with regular complaints about service, worth, and deceptive marketing.
Typical grievances highlighted on Sitejabber and other systems include:
Poor customer support: Customers report a absence of communication and difficulty dealing with concerns.
Misleading practices: There are discusses of things being detailed as "in supply" when they are not, as well as a " trickery" approach Manhattan Home Design Becca Polak with furniture quality and sales.
Delivering and delivery problems: Long hold-ups, unsatisfied orders, and harmed things upon arrival are frequently mentioned.
Problem with returns and refunds: Clients have reported considerable difficulties in getting reimbursements or replacements for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history is in the corporate and lawful globe, and she obtained the firm with the objective of enhancing the online furnishings shopping experience. She is also a contributor to the business's blog, where she discusses interior decoration trends and pointers. Her management is concentrated on curating timeless, top quality pieces and changing the business's online reputation via a extra customer-centric strategy.